We offer FREE EXPRESS SHIPPING on all Australian orders over $100. All Orders under $100 include standard Australian Post shipping fees.

Processing Times

Orders are processed Monday through Friday and are shipped within 24-48 hours of placement, excluding weekends and public holidays. Tracking information is sent via email within 24 hours of the item being shipped. Please allow additional time for locations outside of metropolitan areas and up to 7 days for WA,

Please note that our warehouse is located out of Australia post's next-day-delivery network and therefore express delivery in metropolitan areas will take between 1-3 business days and regional areas between 1-4 business days from day of dispatch to arrive.

Items will only be dispatched and delivered Monday – Friday, excluding public holidays.

Shipping Within Australia Only

All Australian domestic orders are shipped using either standard post or express post, a registered freight service by Australia post. Tracking numbers are recorded and emailed to you, along with confirmation of your order being sent.

We recommend sending to a business or PO BOX if your home address will be unattended during the day. We do not accept responsibility for lost/stolen parcels once we have lodged them with the carrier.

Any delivery date or time specified by us is a best estimate only and Dewy & Lewy Skincare will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. All orders are subject to availability.

Please note: Shipping days do not include weekends or national public holidays.

**Due to COVID-19 and reduced airfreight capacity, shipping is taking a little longer than usual, however we are working hard to ensure you receive your packages as soon as possible.Transit times and delays may be out of our control.